Apply for this Job

Executive logo

Kenya Quality Assurance and Training Supervisor at One Acre Fund

EXECUTIVE

Kakamega

6 months ago


Job Description

Manage Quality Assurance and training assistants Coordinate information sharing to the Customer engagement team to ensure that information is shared in a standardized manner to ensure that agents are empowered to answer questions. Management tasks; hold check-ins, coffee chats and Performance management with direct reports.

Required Knowledge, Skills, and Abilities

Education + Experience