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Kenya Quality Assurance and Training Supervisor at One Acre Fund

EXECUTIVE

Kakamega

1 year ago


Job Description

Manage Quality Assurance and training assistants Coordinate information sharing to the Customer engagement team to ensure that information is shared in a standardized manner to ensure that agents are empowered to answer questions. Management tasks; hold check-ins, coffee chats and Performance management with direct reports.

Required Knowledge, Skills, and Abilities

Education + Experience