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Job Description

MAJOR DUTIES AND RESPONSIBILITIES Train clients/ students in various ICT packages according to the stipulated training curriculums at RTRC. Develop lesson plans for training Provide extra guidance to meet individual needs or learning difficulties (i.e. Consultation) Assess and/or grade participants’ performance according to the set procedures. Perform pre-course preparation on time to ensure quality delivery of training Maintain a high standard of discipline in all aspects. Ensure classes start and end on time Maintain high levels of professionalism at all times Maintain accurate and up-to-date records on participants. Advice students on IT related issues e.g. other courses they can pursue after completion of the ICT course. Give feedback and ideas to supervisor e.g. corrections/modifications or improvements to be done on the courseware Review customer feedback with Supervisor and ensure appropriate corrective & preventive actions are taken Take responsibility for the class and ensure that it runs smoothly at all times by making alternative arrangements when disruptions occur (e.g. trainer is sick, power cut-offs and public holidays etc.)

Required Knowledge, Skills, and Abilities