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Supply Chain Key Account Manager - LOreal

Others

Nairobi  

Published On: 23rd, May 2023

Closes on: 7th, June 2023

Job closed

More About the Job

Job Description


Responsibilities:

      • Develop the collaborative relationship with customers to improve availability and reduce supply chain costs.
      • Leading edge on project trial to improve customer efficiencies and cost to serve
      • Drive Supply Chain efficiencies.
      • Order date and delivery date alignment with the customer to ensure better planning, OTIF and Service Levels
      • Build and maintain an open full collaborative relationship with all stakeholders. Animate regular supply chain meetings with the client.
      • Guarantee the quality of sales forecast from a client and product level for sell-in and sell-out.
      • Achieve joint KPIs from a customer perspective, including inbound, DC to store, OSA, stockholding/Stock-In-Trade.
      • Analyze shortage causes, including the ones on shelf, and propose actions both internally and with the client.
      • Support and coordinate sell in forecast construction by product / account on monthly & weekly basis with KAMs & Demand Planners on events and promos.
      • Track promotional sell-through and make necessary adjustments internally and externally.
      • Monitor product supply risks and notify customer of potential issues through Scorecards and work both internally and with the client to limit its impacts.
      • Organize and manage 30/60/90 collaborative sell out forecast and quarterly review meetings.
      • Liaise with buyers & customer supply chain as first point of contact; as well as the L’Oréal KAM, Demand Planners, Supply Planners & Customer Service Advisors.
      • Project work: continuous improvement on replenishment strategy and inventory.
      • Ensure the alignment of the catalog and product information (Cruising products, Promotions, and Launches) between the Business Unit/Subsidiary and the client.
      • Ensure that the processes (supply, legal disputes, returns) are aligned between the customer and the Business Unit, and define a dashboard with the shared indicators.

Requirements:

    Requirements

      • Minimum of a University Degree in a relevant field.
      • Supply Chain qualification or equivalent (CIPS, CILT, APICs etc.).
      • Minimum 4 years of industry experience in Supply Chain environment preferably in an FMCG.
      • Strong Microsoft Office skills with ERP experience (SD Module is a requirement).
      • Knowledge and experience in CRM Tools (Advantage Light, EPOS etc.)

    Technical & Professional Competencies

      • Expertise in Customer Supply Chain / Supply Chain knowledge /Customer Care.
      • Commercial Knowledge / knowledge of General Terms of Trade.
      • Able to think strategically seeing the Big Picture and self-driven.
      • Ability to participate in the closure of complex supply chain problems.
      • Excellent Presentation & communication skills (both verbal and written).
      • Problem solving, decision making and negotiation skills.
      • Excellent Customer Relations & Interpersonal skills.
      • Ability to analyze huge sets of data (Advanced Microsoft Excel & Power BI knowledge)
      • Knowledge on E-commerce and exports including triangular Flows.

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