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IT Vendor Management/Liaison Specialist - (2300003J) at Britam

Information Technology

Nairobi  

Published On: 27th, April 2023

Closes on: 11th, May 2023

Job closed

More About the Job

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Job Description

  • The IT Vendor Management/Liaison Specialist is responsible for the end-to-end supplier management process, from initial analysis though qualification/requalification and partnering with end users on continual oversight. 
  • In addition, this position will also work with Sourcing i.e. Procurement and Functional areas who manage the vendor relationships for IT.

Responsibilities:

    • Responsible for vendor management for IT through conduct of timely evaluation to include the planning and conducting of a vendor risk analysis; and qualification and re-qualification activities, including review of vendor evaluation questionnaires, scheduling of remote and on-site audits and review of qualification audit outcomes. 
    • Maintains the Vendor Management Tracker and associated vendor files. 
    • Create and execute reporting and metrics to quality leadership on the vendor services.
    • Maintenance and review of vendor contracts and SLAs for IT. 
    • Works directly with proposed and existing vendors to obtain initial qualification and ensure adherence to requirements. 
    • Strategically partner with functional areas on ongoing oversight of vendors 
    • Works with vendors and applicable cross functional teams on the resolution of Action Items specified in audits, or regulatory inspections.
    • Follow up with relevant shareholders on IT vendor payments, contracts renewal and renegotiations. 
    • Identifies and works with procurement and applicable cross functional teams on vendor related non-compliances, participating in Root Cause Analysis for development of corrective and preventative actions. 
    • Collaborates and serves as a Vendor Management Point of Contact for departmental and cross-functional teams to provide support to projects and initiatives. 
    • Participates in ongoing audit and inspection readiness activities related to vendor management.
    • Review of all IT vendor contracts.
    • Delegated Authority:  As per the approved Delegated Authority Matrix.

Requirements:

    • BA/BS degree or equivalent with 3-4 years of vendor management experience preferably in financial services.
    • Training in IT service management and experience. 
    • Excellent verbal and written communication skills and high level of attention to detail. 
    • Strong professional and interpersonal skills. 
    • Knowledge of the IT vendor management best practices, and general procurement guidelines. 
    • Ability to work independently.

    Apply now via https://britam.taleo.net/careersection/external+-+britam/jobdetail.ftl?job=2300003J

Posted By

Jeremiah Mwangangi

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