Regional IT Manager at Britam
Information Technology
Nairobi
Published On:
27th, April 2023
Closes on:
11th, May 2023
Job closed
Social Media Marketing, Social Media Audit, Content Marketing, Digital Marketing Analytics,Branding, Marketing, Customer service Champion, Serial Entrepreneur, Leadership
Job Description
- Directs the planning and implementation of enterprise IT systems in support of business operations in order to improve service quality, business development and leading, organizing, planning and controlling- budget issues.
- Responsible for all aspects of the organization’s information technology and systems including maintaining existing enterprise systems, while providing direction in all technology-related issues in support of information operations and core company values and monitor business growth to ensure that the approved strategic goals are achieved.
Responsibilities:
- The job holder is responsible for the supervision of the following units:
a. ICT Information Security.
b. ICT Systems Architecture and Infrastructure.
c. ICT Service Delivery.
d. ICT Business Application.
e. ICT Projects.
- Develops the Group ICT Strategy and associated budgeting and planning to deliver an ICT strategy and annual plans.
- Develops ICT policies and processes to enable the strategy and in a cost effective and efficient manner.
- Ensures a centralized IT function is operational for the organization.
- Ensures that robust business processes are supported by modern ICT infrastructure.
- Maintains reliable core systems, including maintenance of data access authority, integrity and security.
- Oversees all ICT projects and ensures ICT governance is in place in line with best practice standards including:
a. Identifying and recommending to the organization new Information and Communication Technologies that will make optimal impact upon the output quality of other departments.
b. Determining feasibility of integration ability of proposed automation solutions from departments or department of strategy.
c. Building a business case for ICT projects and transformation approval from top management/the board.
- Project management of ICT projects sponsored by Management Committee or other departments.
- Ensuring effective SLAs are in place with internal departments and external vendors as required.
- Provide effective leadership and oversees the day-to-day management of the department.
- Ensure effective ICT service delivery function that encompasses end user training, customer training, support and consultancy that assists managers and staff with ICT matters, including service desk.
- Ensure Enterprise architecture is in place and ensure it is working well.
- Ensure security and reliability of the ICT investments remain secure at all times through the establishment of best practice in ICT security.
- Ensure effective disaster recovery and ICT business continuity management in place.
- Plan and implement Group ICT policies and best practices in ICT management.
- Champion and monitor the departmental risk management framework and policies in liaison with the Enterprise Risk Management Department.
- Develop, train, coach, motivate and evaluate functional staff to achieve highest levels of performance.
Requirements: