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Branch Manager - United Bank for Africa (UBA) Kenya

Others

Nairobi  

Published On: 31st, July 2023

Closes on: 4th, August 2023

Job closed

More About the Job

Job Description

Business Growth

    • Entrench growth by market dominance and market share multiplication
    • Ensure that the overall budget of the Business Office is met and surpassed
    • Keep up to date with business environment information with the objective of identifying business opportunities and maximizing them
    • Network with all potential clients in all relevant categories of own locality

Responsibilities:

    Profitability Management

      • Overall owner of the P&L of the branch and hence managing resources optimally, both human and material to achieving sustainable profitability
      • Driving through the business segments within the branch to ensure maximization of coverage in own locality
      • Develop and manage strategies to increase the share of wallet of all types of customers within own locality

    Branch Operations & Leadership

      • Own responsibility for the Business Office – Market Facing & Customer Service functions
      • Ensure effective Customer Service Delivery and Experience across all touchpoints in the branch
      • Responsible for brand and ambience management within the branch
      • Ensure that the Bank’s/ Regulatory Authorities’ policies and guidelines are complied with at all times
      • Direct and coach the branch team while instituting and driving a learning culture within the branch

    KPIs:

      • Achieve the approved PBT for the branch

Requirements:

      • First degree in any field.
      • Five (5) years’ experience with a leading industry player.
      • Additional professional qualifications will be an added advantage particularly in sales and marketing.
      • Proficiency in Microsoft Office Suite.

    Key Competency Requirements
    Knowledge

      • Must exhibit drive energy, aggression and passion for business development and acquisition
      • Must be technology savvy

    Skills/Competencies

      • Must exhibit drive energy, aggression and passion for business development and acquisition
      • Must be technology savvy
      • Ability to evaluate needs of customers and determine what products or service would best serve those needs.
      • Selling and marketing skills.
      • Must be self-solution driven, proactive and have acceptable knowledge of the business environment.
      • Dynamic, analytical and a self-driven individual with the ability to work under pressure, maintaining a professional and helpful attitude at all times.
      • Strong networking skills, for both internal and external networks.

    Relationship Management skills with excellent communication and interpersonal skills.

Posted By

Mambo Maithya

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