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Business Analyst Operations - Madison Group Limited



Published On: 29th, August 2023

Closes on: 31st, August 2023

Job closed

More About the Job

Job Description


      • Collect data and intelligence on the overall insurance industry in Kenya or Africa and on specific companies in Kenya.
      • Analyze collected information to give insight on the industry and future direction of the industry.
      • Compare Madison performance to industry performance using IRA, RBA reports and other data sources.
      • Prepare the monthly operations report and MD’s detailed operations report and any other reports required from time to time.
      • Assist in writing various board reports.
      • Assist in developing company KPIs and monitoring metrics
      • Assist the Marketing Department in data analysis to support their initiatives.
      • Monitor the performance of the company against the strategy.
      • Facilitate departments in analytical work required to fully execute the marketing plan and other agreed activities
      • Spearhead Life Operations automation process in consultation with departmental managers
      • Conduct periodic operational risk/Audit reviews and implement strategies to mitigate the risks.
      • Monitor the operational performance of ICT systems and ensure maximum utilization of deployed systems
      • Monitor and periodically review processes, identify gaps and ensure continuous improvement of customer satisfaction and retention.
      • Other duties as may be assigned by the Operations Manager from time to time.


      • Business-related Degree.
      • Professional qualification in Finance or Accounts.
      • At least 5 years’ experience as an analyst in an insurance company, investment house or stockbroker.
      • Attention to detail.
      • Self-starter who is well organized.
      • Extensive knowledge of Microsoft Office especially MS excel and MS word.

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