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Safaricom UI/UX Designer

Information Technology


Published On: 8th, June 2023

Closes on: 12th, June 2023

Job closed

More About the Job

Job Description

Reporting to the UX Design Lead, the role holder shall facilitate product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products by making strategic design and user-experience decisions related to core, and new, functions and features within the business.


    • Gather and evaluate user requirements in collaboration with product managers, engineers and other stakeholders.

    • Plan and conduct user research and competitor analysis and, interpret data and qualitative feedback.

    • Determine information architecture and create sitemaps.

    • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.

    • Identify design problems and devise elegant solutions.

    • Make strategic design and user-experience decisions related to core, and new, functions and features.

    • Take a user-centered design approach and rapidly test and iterate your designs.

    • Collaborate with other team members and stakeholders.

    • Lead with curiosity, take risks and champion new ideas.


    • Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments.

    • Portfolio of UX design projects showcasing your process and project achievements.

    • Expertise in standard UX software such as Sketch, Adobe XD, Figma, InVision, Balsamiq, Zeplin Framer, and the like is a must.

    • Extensive experience in using UX design best practices to design solutions.

    • A solid 
      grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.

    • Ability to iterate designs and solutions efficiently and intelligently.

    • Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and other stakeholders.

    • A clear understanding of the importance of user-centered design and design thinking.

    • Ability to work effectively in a team setting including synthesizing abstract ideas into concrete design implications.

    • Be excited about collaborating and communicating closely with teams and other stakeholders.

    • Be passionate about resolving user pain points through great design.

    • Be open to receiving feedback and constructive criticism.

    • Be passionate about all things UX and other areas of design and innovation.

    • Research and showcase knowledge in the industry’s latest trends and technologies.

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