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Technicia at Securex



Published On: 17th, April 2023

Closes on: 17th, April 2023

Job closed

More About the Job

Social Media Marketing, Social Media Audit, Content Marketing, Digital Marketing Analytics, Branding, Marketing, Customer service Champion, Serial Entrepreneur, Leadership

Job Description

  • To maintain and service electronic security systems such as Alarms, CCTV, Access Control, Electric Fences, Intercom, Electric Gates and Fire systems.


    • Ensure all upgrade requirements are reported to clients and the supervisor in writing through job cards and informed verbally.
    • Ensure the security of the client’s property and tidiness of the premises while attending to the assignment.
    • Responsible for sorting the reported issues within the quoted time.
    • Responsible for problem escalation and communication to supervisor as required.
    • Must keep the reserve of all the necessary maintenance items and carry the required tools at all times.
    • Respond to and fix systems, application problems and issues during times of high volume.
    • To handle technical complaints from the client.
    • To educate the clients on how to operate their systems.
    • Report any client requirements to the office immediately.
    • Fill out a job card for each assignment attended indicating the work covered and any necessary observation regarding alarm coverage adequacy.
    • To prepare detailed technical reports after attending incident scenes.
    • Ensure all equipment is fully in function when on-site, if not then follow-up action should be implemented.


    • A Degree from the Technical University of Kenya in a relevant field with a proven experience as a maintenance technician.
    • Working knowledge of multiple security functions and security-driven technology solutions.
    • A minimum of three years experience in the electronics field.
    • Working knowledge of general maintenance processes and methods.
    • Working knowledge of tools, common appliances and devices.
    • Needs to hold a motorbike license with a minimum of 3 years of riding experience, or a willingness to undergo motorbike training.
    • Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
    • A sound working knowledge of security best practices and legislation affecting the security role.
    • Strong management and leadership skills together with excellent communication skills.
    • Very good knowledge of technology-driven security solutions as well as a willingness to continually upgrade that knowledge.

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